Rest assured, ON1 Photo RAW, as a stand-alone product, is very much still in development and will be FOREVER. There are many ways we are experiencing photography today, and computers are still the center of many photographers’ workflows. The release of ON1 360 and ON1 Photo Mobile has many of you asking about the future of our flagship product, ON1 Photo RAW. In the spirit of the last 15 years, we will do our best to make it right with every customer. With software, we need to make sure we understand the problem first, determine the severity and specific system, and then come up with a plan to address it. Many of you have already been contacted by our team, and rest assured, we will be addressing them as soon as possible. We are reaching out to individual customers who have had problems with 2020.5 slowness, brushing issues, or other related performance issues. In the spirit of complete transparency, let’s dig in! The ON1 team considers all customer feedback invaluable, and I want to take the opportunity to address the most common themes. Both are great and thank you for all the comments, feedback, and requests. I’ve read every one of your comments and emails some good and some bad. When I set out to write the three-part series about the ON1 past, present, and future, my goal was to paint a picture of a company that listens to photographers and outlines all the cool stuff we have in the works.
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